How we handle your information.

The only information this site collects is what you choose to give us through the contact form: your name, email address, business and trade (optional), and whatever you write in the message field.

We don’t use cookies, analytics, or advertising trackers on this site. There is nothing collecting information about you as you browse — the contact form is the only point where data is submitted, and only when you submit it yourself.

Submitted information is used for one purpose: to read your inquiry and reply to you. We don’t use it for marketing lists, we don’t sell or rent it to anyone, and we don’t share it with advertisers.

When you submit the contact form, your message is delivered to us via Telegram Messenger’s Bot API, so that we see new inquiries immediately rather than checking an inbox. This means your submission passes through Telegram’s infrastructure as the delivery mechanism, in addition to landing with us directly.

Telegram acts as our messaging processor for this purpose only — we don’t use it to send you anything you haven’t asked for, and your submission isn’t visible to any other Telegram user. Telegram’s own privacy policy governs how it handles data in transit through its systems; you can read it at telegram.org/privacy.

Beyond that, we don’t share your information with any other third party.

Where UK GDPR or EU GDPR applies to you, our legal basis for processing the information you submit is legitimate interest — specifically, responding to a business inquiry you initiated. Where this leads to a client engagement, further processing is based on the resulting contract.

We keep contact-form submissions for as long as reasonably needed to respond to your inquiry and for a limited period afterward for our own records — in practice, no longer than 12 months, unless it leads to an ongoing client relationship, in which case normal business record-keeping applies.

If UK GDPR, EU GDPR, or a similar data protection law applies to you, you have the right to ask us what information we hold about you, correct it, ask us to delete it, or object to how it’s used. To exercise any of these, email [email protected] — we’ll respond directly, without a ticketing system in the way.

If you’re not satisfied with our response, you have the right to lodge a complaint with your local data protection authority — for example, the ICO in the UK, or the Data Protection Commission in Ireland.

This site is directed at business owners and operators, not children, and we don’t knowingly collect information from anyone under 16.

If how we handle data changes — for instance, if we add analytics or a cookie banner in the future — we’ll update this page accordingly. This policy was last updated alongside the rest of this site and reflects how it currently operates.